Terms and Conditions

1. What the Site does

Argentina Survival Guide is a website that displays digital products and travel-related services designed to help people travel more confidently in Argentina.

The Site may offer, promote, or display:

• digital guides in PDF format;
• WhatsApp support services;
• paid one-on-one sessions;
• other digital products or services in the future.

2. Third-party checkout

Purchases shown on the Site are completed through third-party checkout providers

When you click a purchase button, you may be redirected to an external checkout page to complete your order. Payment processing, billing details, and transaction handling may be managed by that third-party provider and may also be subject to their own terms, policies, and procedures.

We are responsible for the content and scope of what we offer on this Site, but the checkout experience itself may be operated by the external provider.

3. Product and service information

We aim to describe our products and services as clearly and accurately as possible.

Each product or service page may include details such as:

• what is included;
• what is not included;
• delivery format;
• access period;
• service limits;
• pricing;
• refund or cancellation information.

We may update product descriptions, pricing, availability, or offer details at any time.

4. Digital guide purchases

If you purchase a digital guide, such as a PDF:

• your purchase gives you a personal, non-exclusive, non-transferable license to use the guide;
• you may not resell, redistribute, share publicly, copy for commercial purposes, or republish the guide without our permission;
• delivery may happen by email, download page, checkout confirmation page, or another digital method communicated at purchase.

You are responsible for providing a valid email address or any other required information needed to receive the product.

5. WhatsApp support service

If you purchase a WhatsApp support service:

• the service is limited to the scope described on the product page;
• the duration of the service will be the one selected at purchase;
• any limits shown in the offer, such as number of questions per day or service period, are part of the purchase;
• support is intended for practical travel guidance only.

Unless explicitly stated otherwise, the WhatsApp support service does not include legal advice, immigration advice, medical advice, emergency assistance, or guaranteed real-time availability at every hour of the day.

We may refuse requests that are abusive, unlawful, unrelated to the service purchased, or unsafe to answer responsibly.

6. One-on-one session

If you purchase a one-on-one session:

• the session length, format, and scope will be described on the relevant product page;
• you are responsible for joining on time using the instructions provided;
• the session is intended for informational travel-related guidance unless expressly stated otherwise.

Unless otherwise stated on the product page:

• rescheduling may be allowed with advance notice;
• missed sessions, last-minute cancellations, or no-shows will be considered completed and non-refundable;
• arriving late may reduce the effective duration of the session.

Due to the personalized and time-based nature of one-on-one sessions, all sales are final. Except where required by applicable law, no refunds will be issued once the session has started or has been completed. Any permitted rescheduling does not entitle you to a refund.

7. Refunds, cancellations and service guarantee

At Argentina Survival Guide, we are committed to providing high-quality digital resources and professional travel guidance. To maintain our operational standards and handle international transactions efficiently, we apply the following unified policy:

• All sales are final. Due to the nature of our products and services — including immediate access to digital content (such as PDFs and guides) and the reservation of dedicated professional time (such as one-on-one sessions and WhatsApp support) — all purchases are non-refundable, except where required by applicable law.
• Digital content: once the download link or access to any digital product has been provided, the service is considered fully rendered and consumed. If you experience technical issues or receive a corrupted file, contact us promptly so we can provide a functional replacement.
• Time-based services (including one-on-one sessions and WhatsApp support) involve personalized preparation and a reserved time slot that prevents us from booking other clients.
• Rescheduling: if you cannot attend a scheduled session, you may request to reschedule at no additional cost if you notify us at least 24 hours in advance. Any credit for a rescheduled session remains valid for 12 months from the date of purchase.
• Late cancellations and no-shows: sessions cancelled with less than 24 hours’ notice, or missed without notice, are considered completed and are not eligible for rescheduling, credit, or refund.

We stand behind the value of our work. If you are not satisfied with the support received or if there is a misunderstanding regarding the scope of a service, please contact us. We will make reasonable efforts to work with you toward a fair solution and help keep your travel planning on track.

By completing your purchase, you acknowledge and agree that, due to the immediate delivery of digital assets and the dedicated professional time reserved for consultations and support, all transactions are final and non-refundable, except where otherwise required by applicable law.

8. User responsibilities

By using the Site, you agree:

• to use it lawfully and in good faith;
• not to misuse the Site or our services;
• not to provide false or misleading information;
• not to copy, scrape, reproduce, or exploit our content beyond permitted personal use;
• not to interfere with the proper functioning of the Site.

9. Intellectual property

All content on the Site, including text, branding, guides, graphics, layouts, and original materials, belongs to us or is used with permission.

Except where explicitly allowed, you may not copy, reproduce, distribute, sell, modify, publish, or commercially use any part of the Site or our materials without our prior written permission.

10. Third-party links and tools

The Site may include links to third-party services, including checkout providers, messaging platforms, scheduling tools, or other external websites.

We are not responsible for the content, availability, or policies of third-party services. Your use of those services is subject to their own terms and policies.

11. Informational nature of the service

Our guides, recommendations, support, and sessions are provided for general informational purposes.

Travel conditions, prices, local practices, transportation options, neighborhoods, schedules, business availability, and regulations can change at any time. Because of that, we cannot guarantee that every recommendation or piece of information will always remain fully accurate, complete, or up to date.

Our services do not replace professional legal, tax, immigration, medical, or emergency assistance.

12. Disclaimer of warranties

The Site and all products and services are provided on an "as is" and "as available" basis.

To the maximum extent permitted by law, we do not make guarantees regarding uninterrupted availability, error-free operation, or any specific outcome from using the Site, the guide, the WhatsApp support service, or the one-on-one session.

13. Limitation of liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of or related to:

• your use of the Site;
• your inability to use the Site;
• delays or interruptions;
• reliance on general informational content;
• third-party services or checkout providers.

Nothing in these Terms limits liability where such limitation is not allowed by applicable law.

14. Privacy

Your use of the Site is also subject to our Privacy Policy, which explains how we collect and use personal information.

15. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date.

By continuing to use the Site after changes are posted, you agree to the updated Terms.

16. Contact

If you have questions about these Terms, a purchase, a refund request, or a service, you can contact us at:

Email: argentinasurvivalguide@gmail.com

Support: argentinasurvivalguidecontact@gmail.com